A Guide to Indira Gandhi International Airport

 

Indira Gandhi International Airport or Delhi Airport (DEL) is the busiest airport in India, serving the capital city Delhi. There have been plans of expansion and the completion of the first phase is anticipated to complete by 2021. In the year 2017, Delhi Airport received passenger traffic of 63.5 million passengers and was ranked on 7th position in the list of busiest airports in Asia. The passenger traffic mark is expected to cross 70 million in by the end of this year which is a number beyond the airport’s operating capacity.

Indira Gandhi International Airport Terminals

Delhi Airport has three active passenger terminals – Terminal 1, Terminal 2 and Terminal 3.

Terminal 1: Indira Gandhi International Airport Terminal 1 is divided into Terminal 1C and Terminal 1D of which T 1C is operated for domestic arrivals whereas T 1D for departures of low-cost carriers like IndiGo, GoAir, and SpiceJet airlines.

Terminal 2: Indira Gandhi International Airport Terminal 2 is redesigned to be the temporary host of low-cost carriers otherwise hosted by Terminal 1 because of it refurbishing works. Once the refurbishment is complete, T2 will be demolished for the construction of Terminal 4.

Terminal 3: It is the newest and one of the biggest terminals in the world, built in 2010. Indira Gandhi International Airport Terminal 3 can manage over 40 million passengers annually. It is used for both and domestic flights and International flights except the low-cost carriers such as IndiGo, SpiceJet and GoAir. It is close to Terminal 2.

Transportation Facilities at Delhi Airport

Inter-Terminal Transfer

Passengers can cover the distance from Terminal 1 to Terminal 3 through the complimentary airport shuttle facility available at an interval of 20 minutes throughout the day. Passengers transiting or transferring on airlines in Terminal 3 are advised to follow the guided signage for a hassle-free transfer.

The passengers need to collect the shuttle token by showing their tickets at the Inter-Terminal Transfer Counter available at Indira Gandhi International Airport Arrivals of (Terminal 1 and Terminal 3). 

Connectivity to the city

Metro: Delhi Metro Airport Express is the most convenient transport facility connecting Delhi airport to the prominent areas of the city. Passengers can buy smart cards or tokens from the ticket counter and to avoid the long queue, one can get the token from the ticket issuing machine (TIM) outside T1 Arrivals and at domestic and international Arrivals of Terminal 3. It is most convenient as it saves both time and money, the minimum and maximum fare being 10INR and 60INR respectively.

Buses: Both public and private bus services are available between the airport and the inter-state bus terminals in Delhi. Buses from the airport are available from the ‘staging area’ situated opposite the Centaur Hotel.

Car Rentals: Passengers who are new to Delhi should go for cabs and taxis to commute from airport to city. To make it easier for passengers, Delhi International Airport had tied up with four major car operators such as Meru Cabs, WiTi Cabs, Mega Cabs, and Carzonrent. One can also go for the yellow and black taxis running within the city.

Car Parking

Indira Gandhi International Airport has a multi-level parking area in Terminal 3 to accommodate up to 4,300 vehicles. Passengers can use the facility at charges of 80INR for 30 minutes, 180INR for upto 2 hours with 90INR for every subsequent hour. If one wants to park a vehicle for a day (24 hours), it costs 1180INR. The parking rates are similar at the domestic terminal.

The Delhi Airport map shows a specific area of “park and Fly” allowing passengers to park their cars at the airport for a long period of time. Booking the place online helps avail special discounts on parking rates.

The General parking area is located 100 meters from the terminal right in front of Indira Gandhi Airport departures terminal (Terminal 1D).

Passenger Services at Indira Gandhi International Airport

Terminal: Terminal 3 operates with 168 check-in counters, 78 aerobridges, 130 immigration counters and 92 moving walkways. 55 new immigrations including 10 counters for e-visa holding passengers were added recently.

Luggage: A ‘left luggage’ or luggage storage facility is available for the passengers at domestic and international terminals. It is situated in the Airport Connect at Terminal 3’s Skywalk Level. The luggage can be kept for a maximum time of 30 days. There is also a lost and found counter at Terminal 2 where baggage is kept for around 3 months.

Money and communication: Passengers can find a lot of ATM machines in Indira Gandhi International Airport at T1 Arrivals, T2 and T1D Departures, T# International Arrivals and Departures and T3 Domestic Arrivals and Departures. There are currency exchange counters at T3 International Arrivals and Departures, T3 Domestic Arrivals and Departures and baggage reclaim area.

Childcare services: For passengers travelling with kids, there is a child care lounge with all the essential facilities in each terminal. Baby strollers are also available for free in T3, T2 and T1D.      

Food and Drinks: Delhi International Airport has various food outlets, restaurants and cafes in both Domestic and International Terminals (Arrivals and Departures).

Duty-free Shopping: Passengers can spend a few hours shopping at the duty-free outlets in T3 International Departure and Arrival areas. There are a wide range of retail stores all around the airport.

Medical assistance: Emergency medical services are offered by Medanta in every terminal. Passengers can also find Fortis Medical Facility in Terminal 3.

Special services: Passengers who are differently abled or travelling with someone a senior citizen are offered special assistance of wheelchair in Indira Gandhi International Airport terminals.

Wi-Fi: Free Wi-Fi connectivity is also available throughout the airport.

Other services: In addition to the above-mentioned services, passengers get a facility of pharmacy, Spa, showers, mobile charging, smoking zone, etc.

Delhi Airport Lounge

There are a variety of lounges at Indira Gandhi International Airport.

Premium Lounge: Premium Lounge is available on Level 3 of T# International Departures for business class and first class passengers of chosen airlines.

Plaza Premium Lounge: There are many Plaza Premium lounges throughout the active terminals for departing international passengers. The main Plaza Premium lounge can be found on Level 4 of Terminal 3 with facilities such as bar, buffet meals, Wi-Fi, workstations, magazines, newspapers, spa, massage and showers.

Green Lounge: It is an initiative by ITC WelcomeGroup of an environmentally-responsible lounge at Indira Gandhi International Airport offering buffet meal at a price of 1,200rupees and 1,800rupees (without and with alcohol respectively).

American Express Platinum Lounge: It is an exclusive platinum lounge located near the food court in the T3 Departures areas.

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